EMQN

Opening an account - How to apply, Distributors and Agents 3

• Opening an Account - How to apply, Distributors and Agents (EU)
• Adding an Orphanet EUGT and EORI number to an account
• How to Set up Multifactor Authentication

Making changes to your account - Managing users, Updating information 1

• Making changes to your account, Managing Users/Permissions and Updating Information

Closing your account 1

• Closing Your Account

Scheme Information, Purchasing, Registering and De-Registering and Shipping 6

• Viewing and Purchasing Schemes
• Which schemes do you offer?
• How to Complete an Open Order on your EMQN Account
• Extra Samples and Repeat Samples
• What do I do if I think I am going to miss the results submission deadline?

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Sponsored Schemes, Inter-laboratory Comparison Schemes (ILCs) and Pilot Schemes 3

• Pilot EQA Schemes
• Interlaboratory Comparison (sample exchange) programmes
• Sponsored EQA Schemes

What will I receive and when, Key Dates, Scheme Instructions, Confidentiality and Deadlines 3

• Key Dates and Deadlines
• Accessing Scheme Instructions
• Is my EQA scheme participation confidential?

Performance Criteria, Marking and Assessment, Appeals, Certificates, Poor Performance 7

• Submitting EQA Scheme Results
• Poor Performance
• What is the EMQN policy on variant nomenclature?
• The Individual Laboratory Report (ILR)
• Appeals

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New EQA schemes and proposals 1

• New EQA Scheme Proposals

Shipping and Delivery - Dates/Taxes and Fees 1

• Shipping, Classification, Delivery Charges, Taxes, Duty and Licences

How do I pay for schemes? Payment Terms and Evolving Economies Discounts 7

• Discounted Costs of Participation (Evolving Economies)
• What are your payment terms?
• What payment methods do you support?
• How do I include a purchase order number on my invoice?
• When are invoices sent?

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Sponsored Schemes 1

• Sponsored Schemes

Is EMQN accredited? To what standard? Who accredits EMQN? EMQN's Accreditation Certificate 2

• Is EMQN accredited?
• Privacy and Data Protection

Does EMQN have it's own Quality Management System? 1

• EMQN Quality Management System

Complaints and Compliments 1

• Complaints and Compliments

What is EQA and what services does EMQN provide? 2

• EMQN Schemes and Services
• Educational Services and Best Practice

How do I contact EMQN? 1

• Contact and Company Information

Who are EMQN and where are EMQN based? 1

• EMQN Location and The Team

EMQN Partners and Collaborators 1

• Partners and Collaborations

What is a Community Interest Company (CIC)? 1

• EMQN - A Community Interest Company

EMQN Governance (EMQN Board and Scientific and Strategic Advisory Board) 1

• EMQN Structure and Governance