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What schemes do you offer?
Pilot EQA Schemes
When will I receive my samples?
Does the scheme cost include delivery charges?
The EMQN Certificate of Participation
Submitting EQA Scheme Results
The Individual Laboratory Report (ILR)
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Viewing your EQA Schemes
Withdrawing from an EQA Scheme
Purchasing EQA Schemes
Accessing the EQA Scheme Instructions
How do I appeal my results?
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Quality Management and Accreditation
Is EMQN accredited?
Invoicing and Payment
What payment methods do you support?
What are your payment terms?
How to Complete an Open Order on your EMQN Account
Shipping and Customs
I have not received my samples. What do I do?
There is a problem with my parcel or samples
Shipping information for laboratories in the EU and Rest of the World
Applying for an Account
Adding an Orphanet EUGT number to an account
Closing an Account
Adding a VAT or EORI number to your account
Forgotten Password or Username
Changing the Primary Contact on an account
Managing Users on your Account
I am not receiving emails from EMQN
I cannot log into my account, why is this? What do I do?
Agents and Third Party Distributors
Agents and Distributors
How to Change your EMQN Agent
What is an EMQN Distributor/Agent and how might they help me?